When is access activated after payment?
LiqPay renews access automatically right after the payment is confirmed. Bank transfer is activated after the payment is received and verified in the system.
What happens when access expires?
For B2B, access renews automatically if the balance is sufficient. If the balance is low, access is restored after top-up. For B2C, a new access package must be purchased.
Can I have several RDP accounts?
Yes. A B2B client can have several assigned RDP accounts. Each additional account is billed separately and appears in the cabinet.
Where can I find bank transfer details?
Open the payment section and choose “Bank transfer”. You will see the bank details, payment purpose, and quick copy buttons for each field.
What should I do if the browser RDP session ends?
Return to the cabinet and use the reconnect or connect button. If the session ended just now, the system will temporarily return you to the same resource.
Who should I contact if access does not open?
If the problem remains after another attempt, contact the SoftAuto manager or administrator. It helps to include your login and a short description of the error.